And this was a stranger I truly have no chance of ever meeting.
I've been going through a gigantic headache with my serger. I always preferred it over my sewing machine because it simply always worked for me. And then it didn't. And this thing is WAY more complicated than a sewing machine. (Not that I have any chance of repairing either without assistance regardless.)
So, my serger. It wasn't cutting. Well, it sort of was, but then it was sucking up what it had cut and shoving it into the stitches it was sewing. The end result wasn't pretty, and every bit of tweaking wasn't fixing it. I took a guess and ordered new blades. No dice. I took it in to a repair place and paid $85 for "just a good cleaning." No dice. And then I posted all over the internet crying for help because I was feeling so eternally frustrated and helpless.
A kind woman from Oklahoma replied. We eventually moved our conversation to instant messenger and she trouble-shooted with me; she used to repair machines for a living. I took parts off, tested different settings, and eventually lowered the upper blade so it was making full contact with the lower blade and TA-DA! Doesn't that sound simple now? How could I have over-looked that? Oh yeah, it's because I only knew how to thread the machine and press the pedal to go.
I am so, so, so thankful for her getting me out of this pickle. The thought of going back to the repair place and trying to communicate what I couldn't understand in the first place was mortifying. And the second thought of not having a serger--my main source of income (I do some simple sewing for a client that requires the serged edges)--was nauseating. My head was about to explode from the frustration and this kind, sweet stranger swooped in and saved the day.
I thanked her profusely, but I really hope she knows how wonderful she is. I really have no idea how long it would have taken to fix the machine otherwise, leaving me without a way to, oh, pay for groceries. And groceries are pretty important.